FAQ For Web Hosting

Below are the answers to some of the most frequently asked pre-sales questions.
For other questions not found in this section you might want to visit either our domain name or customer support knowledge base.
If you have any questions that you can’t find answers to here, please don’t hesitate to contact us.

Do you offer unlimited data transfer or disk space?

The simple answer is no. The reason is because we offer high quality hosting to our customers.
Any provider who claims to offer “unlimited” anything either has no concern for the performance of their network and servers, or is being dishonest to their customers about how much resources they can actually use.

What happens if I go over my allotted data transfer or disk space?

By default, we charge your account for the overages. Accounts are NOT suspended if you go over your plan limits. Accounts get a warning Email when they past the 80% used threshold. If customers want to get suspended, they can contact us to change the default option.

Which methods of payment do you accept?

Empowering Media accepts Visa, MasterCard, American Express, and PayPal.

Will you help move our domain and site to your servers?

Empowering Media is available to assist you with the transfer of your
site. For rates and more information, please contact
sales. If you wisth to move the site yourself, we have documentation on the steps required.
For more information on domain transfers, visit this section in our FAQ.

Is domain registration/renewal fees included in your hosting fees?

Domain name registration or renewal fees are NOT included with our hosting fees. We do offer domain name registration for customers needing those services. For pricing visit our domain name section.

Do you host adult-oriented web sites?

The simple answer is no. Empowering Media reserves the right to refuse or discontinue service for any project that it considers unsuitable, undesirable, or otherwise unacceptable, pursuant to our service contract and policies. At the present time, this includes most adult-content sites.

How long does it take to set up a new account?

Normally within 3 hours. We begin processing your account the same business day it is received, or the next business day if it is after hours. Once your account is activated, you will receive an Email from Empowering Media with your account information. We cannot activate the account until payment is received (i.e. until your PayPal deposit is received or your credit card is approved).

What are your terms and conditions?

Visit http://www.hostasite.com/signup/termsandconditions.html for more information.

If paying by credit card, how will it show up on my statement?

You will see Empowering Media Inc. on your statement, not HostASite.com. HostASite.com is a service of Empowering Media.