Not All Hosting Companies Are Created Equal
We believe in beating our competitors by offering superior service, at a reasonable price. We are constantly improving our services to meet your increasing demands. We want your business to be successful and we are here to assist you every step of the way. Whether you’re launching your first site company web site, expanding your existing one, or managing a complex E-commerce site, we offer reliable shared hosting for small businesses.
1 – Reliable Service
We have servers at multiple locations so not all of our eggs are in one basket. We only use the best hardware, software, and tier one internet providers to minimize downtime. All servers are high-end rackmounted equipment, and are NOT desktop PCs hosted in someone’s basement. You can sleep well at night knowing that your web site will experience little downtime, and will be fast to access. We don’t overload our servers, and network with too many customers.
2 – Been Around Forever
We’re not a fly by night operation. Empowering Media’s HostASite.com service for small businesses was started in 1997. In terms of the Internet “dog years” that is forever. You can rest assured we’ve seen it all, been around for over fifteen years, and will continue to be here in the future. We’ve grown and matured with the Internet, and have adapted to the ever changing needs of our customers.
3 – Responsive Customer Service
Our in-house staff has the technical expertise in supporting you with any issue. Telephone, live chat, and E-mail support is included. All issues are answered in less than six hours. Our typical resolution time is under 30 minutes. Customer service is not outsourced to another company in India.
4 – Personal Service
We’re here to help make your site an effective way to interact with your customers. Many of our customers have been with us for more than five years, and we have a less than 2% customer turnover rate. With the competition, do you think you’ll get personal attention when you are ONE of 500,000 customers?
5 – Constant Monitoring and Security Upgrades
Our servers are constantly upgraded to the latest software. When our servers are configured, we customized the configuration to create the utmost security for our customers. Our network is secure, and we constantly monitor our servers for attempted break-ins BEFORE they occur.
6 – Ease Of Use
We’ve designed our services towards the non-technical/small business customer, and we are there to help you along the way. Our control panel is easy to use, and have a comprehensive customer service center. We also work well with your web developer and their specific needs.
7 – We Can Offer What is Sold
Many hosting providers are offering what they call “crazy insane” amounts of disk space, bandwidth and E-mail accounts with their hosting plans. There is no such thing as “unlimited plan”. With their plans you would only be able to host a static web site before getting suspended. With the low CPU limits they impose, you effectively never come close to using the bandwidth, and disk space they offer. We don’t falsely advertise, and can offer what we promise without affecting the quality of service you expect for your business.